Testimonials
At Casablanca Winery Inn, we are pleased to offer superior food, accommodations and service. Please take a moment to read some of our previous clients’ testimonials.
Our daughter Jennifer’s wedding reception was held at the Casablanca Winery Inn on May 2, 2009.
Dear Ms. Alexander:
We have within the last few weeks met with your delightful employee Carissa. Regrettably, most people get in touch with a supervisor when the services provided were not acceptable. However, it is always a nice gesture to compliment individuals who have done an exceptional job; which was the case with Carissa.
Upon our first meeting with her, we were unsure of which place to choose to hold our wedding dinner reception. As a matter of fact, we had planned to check out other options. This soon changed after our consultation with Carissa. We didn't have to ask many questions since she provided all of our answers in a caring manner. Obviously, we felt at ease dealing with her since we now have booked our reception at the Casablanca on August 28th.
We are sure that the above does not come as a surprise to you. Carissa is definitely a great asset to her place of work
Best regards,
David Sandham and Anne Cassar
Upcoming Wedding in August 2009
Dear Carissa,
We really wanted to thank you for setting up such a lovely dinner for our menu tasting. It was a great experience. We would also like to express how great our Chef and Server were for the evening. It only further enhanced the evening with their impeccable service.
Thank you,
Melissa DiLullo & Steve Wade
Upcoming Wedding in August 2009
Dear Kevin,
As future mother-in-law of Laura Mastracci, I would absolutely like to thank you for a wonderful experience with our Bridal Shower on Friday night. There were non-stop compliments regarding the hotel and ballroom.
Afterwards, our guests made it clear how delicious the meal was, the service was excellent and the support staff, Camille, was so pleasant, warm and efficient. The evening was a total success and the congratulatory phone calls the next day were a testament to the enjoyment of all.
BUT, there is no question in my mind that you have a jewel in Lori. From the booking of the event back in July 2008 to the day of May 1st, 2009, it has been an absolute pleasure dealing with Lori. She is knowledgeable, efficient, supportive and so warm and approachable. I was always comfortable making requests and asking questions and because of Lori, Carla and I were able to give her the bridal shower she wanted. You have a wonderful group of people there and it will be a pleasure to return for future functions
Sincerest regards,
Silvana Profetto
May 2009
We were very pleased with everything and received a lot of compliments on the event. Lori was a pleasure to deal with and this was one of the best experiences we’ve ever had. Camille was also excellent and took care of all our needs. We will not hesitate to recommend Casablanca Winery Inn for their service and quality of food.
Regards,
Carla Mastracci
May 2009
Phil and I would like to thank you for making our wedding day stress-free. You did a fantastic job and we really appreciate it. The Casablanca is a great place to have a wedding and all of our guests had only good things to say about the venue. Thanks again for everything!
Debby and Phil Holden
April 2009
Thank you so much for all of your support and efforts to make sure our special day was perfect!
Andrew & Jessica Hale
March 2009
We cannot thank you enough for everything you did to help make our Wedding day perfect! We enjoyed the day so much, the food and service was excellent. Thank you so much for an amazing wedding – you were so great!
Laura & Kyle McKeown
March 2009
The wedding went beautifully. Many guests remarked how great the venue was and were really appreciative that they could book guest rooms. All of your staff was amazing from the banquet, lounge, front desk… I can't say enough good things about them.
Thanks again,
Barb Hall-Jarvis & Jeff Wilson
January 2009
Colin and I would like to thank you for a great wedding reception. It was such a positive experience from start to finish. The restaurant looked wonderful that night and the guests all raved about the food. We loved the pianist too! The restaurant staff were very attentive and friendly. We were pleased with the service and food. We plan on coming back for our first anniversary or sooner! Once again, thank you Lori for making our day so perfect!
Colin & Nora Girotti
December 2008
Hi Carissa,
Just a quick thank you so much on behalf of the Cliffe & Bonilla families! You are a gem! and the entire staff at the Casablanca is marvellous. Your help in the planning of Shannon & Alfredo's wedding was great and you were so willing to "drop it and run" when we needed you for the last minute things as well. Please also pass on our thanks to the fellow who was at the front desk at 2:30 a.m. and got them into a cab when the Transportation Service screwed up on the transportation to the airport for their honeymoon. He saved the day!
There was such a feeling of home there - people actually knew our names and why we were there and we had just a small affair compared to the many functions your facility handles - that means a lot!
The serving staff was great, the food was amazing and we all had a wonderful time! Shannon & Alfredo had the day they both wanted and were very happy with how smoothly everything went.
It's difficult to put into words how much that means to parents when they had always expected a small town wedding "at home" and then had such a wonderful experience with their family and some friends "away". Wedding days are a lot like Christmas - months of planning, lots of details to iron out, all kinds of anticipation, last minute surprises and then in the blink of an eye it's over - but the memories live on forever, so again, thank you so much for your help in making our little girl's dreams come true!
Susan & Barry Cliffe
September 2008
Peter and I want to thank you for all your help and the staff’s help in hosting our wedding. Everything was wonderful and we had a number of compliments in regards to the venue.
Thank you,
Heather Pearce & Peter Christoff
September, 2008
Lori & The Staff at Casablanca,
We wanted to thank you for your outstanding service leading up to and on our special rainy day adventure. Everything was perfect! Everyone was wonderful, helpful and friendly. We will always remember you!
Jody & Sara Franz
August 2008
Thank you to both yourself as well as the Casablanca staff for making our day so special – and stress free! You all did an amazing job!
Jenn & Graeme Brooker
July 2008
Thank you again for everything. The wedding was amazing – we couldn’t have asked for more.
Marcie & Norm Young
2008
Lori, Camille & Staff,
Thank you so much for making our wedding day all we could ever dream of! Everything was so relaxed and so easy - it felt too good to be true!
Thank you so much for everything – it was perfect and our guests could not get over just how beautiful everything looked and how wonderful the staff was! Hope to see you soon – as we are all addicted to the food now
Much love,
Audra & David Jacombs
December 2007
Hi April,
Please thank the Casablanca staff for their thoughtfulness and professional conduct. Angelica did a wonderful job with the decorations. April, we would like to send a special thanks to you for all your hard work. I received my dream wedding that I’ve thought about since I was a little girl.
Again, thank you very much.
Karen & Lloyd Lawrence
September 2007
Thank you very much for all your valuable assistance with our son’s recent wedding. Everything was just beautiful, from the set up for the ceremony to the wonderful meal we enjoyed in the evening.
We cannot say enough praise for your staff who, when we needed help, cheerfully gave it. Your Banquet Manager, with her wonderful ability to pull heaven from chaos, is a most valuable asset to your facility.
As well and most certainly not the last or the least, are the talented staff in the kitchen, whose efforts were praised by everyone that evening.
Again, our most sincere “Thank You!
Cheers,
Marilyn & Bill Nevills
October 2006
I just wanted to take the time to thank you for your services on September 2nd. We were very impressed with all your staff and services. Our guests raved about everything from the accommodations and hall to the service and meal and stated that "it was the best wedding they had ever been to". If we had to do it all over again, we would not change one thing and we will be sure to recommend you to everyone we talk to.
Please ensure you forward our thanks and appreciation to all the catering staff and to the Chef and Kitchen Staff for the excellent meal. Also, to the restaurant staff for our rehearsal dinner and to the front desk and hotel employees.
Once again, we thank you so much for making our wedding as special as it turned out to be.
Lyne & Bill Eisnor
September 2006
Camilled & Lori,
Thank you for all your hard work and preparation. It made for a most memorable and worry-free day. We are deeply grateful.
Thank you again,
Deanne & Jeff Wein
August 2006
We have now had time to both recover and reflect on the wedding reception held at Casablanca Winery Inn this past Saturday. It was from our perspective a wonderful event in every respect. There were, of course, many parts of the reception that made it special for us, but there are a few people who stand out in the contributions they made to the day.
Your Wedding Consultant and Banquet Manager are two persons from the Casablanca Winery Inn who stand out. Your Wedding Consultant assisted us in the planning of the event. We found her to be pleasant to deal with, available at times convenient to our schedules and very helpful in planning for the event.
Your Banquet Manager really stands out for us as the person who made the reception at Casablanca wonderful. From setting the tables in the late morning to the clean up at the end of the night, she did an outstanding job. From a venue perspective, she really made the reception the great event that it was. She created a very cozy environment in her set up of the room. She was very attentive to our needs and those of our guests. She has, in our opinion, mastered the art of customer service.
Finally, the food served during the course of the evening was wonderful. I am not sure who did the cooking, but we had many compliments on both the presentation and excellence of the food.
In closing, we were very satisfied with the service we received from the Casablanca Winery Inn. You exceeded all our expectations and really did make the reception a wonderful event and memory for our family. Please accept our compliments for a job well done.
Yours truly,
Brian & Nanda Verheul
April 2006
I have been meaning to write to you to let you know that the Bridal Shower Brunch I held for my daughter on Saturday, October 22nd was enjoyed by all. I would like to mention that your staff assisted me with a smile at all times and alleviated all fears I had about the event. They were heaven sent and accommodating in every way. Every detail was met.
I would also like to mention that our server for the event was more than competent in her job. She was friendly and helpful to all in attendance. What a lovely lady! Very personable.
You have great employees there and I wanted to let you know they did a fabulous job. I must also mention that the food was very good, well presented and received a lot of compliments. What a lovely bunch of people you have working at Casablanca Winery Inn catering.
All in all, I believe there were 28 people that went away from the event with very positive thoughts about Casablanca Winery Inn and its catering facilities and staff.
Kindest regards,
Alana M. Smith
October 2005
I just wanted to let you all know that our wedding was an absolute total success in spite of the constant rain that fell all day long.
Our plan "B" to take the pictures at Casablanca Winery Inn was fulfilled in great style and the few pictures that I have seen already are outstanding with the staircase setting.
Our guests RAVED about the absolutely excellent dinner, no matter who we talked to and what selection they made, they were all superb. The Wait Staff were outstanding as well. They were fast, efficient and thorough, but at the same time, very, very pleasant. The Ballroom looked Spectacular and was the setting for what has been said was the "Best Wedding Party Ever".
Our out-of-town guests were, without exception, very impressed with their Rooms at the Inn and many of them really enjoyed being able to gather right there for breakfast the next morning.
It's not an easy task putting a wedding together so that it turns out as well as ours did, and we know that it was due, not in a small way, to your Diligence and Co-operation and attention to detail.
We thank you very much for your professionalism and conscientious effort. You were great. Thanks so very much for a Wonderful Wedding Reception.
Best Regards,
Wayne and Jill
2005
Jason and I wanted to write you a quick letter to thank you so much for everything that you and the entire staff at the Casablanca Winery Inn did to ensure that our wedding day was an outstanding success!
Everyone was so courteous to guests who were booking rooms ahead of time and we had absolutely no problems whatsoever with people not getting rooms – all of the comments we heard before and after were very positive – the rooms were clean and ready on-time, they were spacious and comfortable.
The staff at the Inn were so helpful during the set-up – the tables and chairs were arranged perfectly, as were the gift tables, DJ table, altar and so on – everything was set-up perfectly so we could come in and get the decorations and flowers all set. I was totally at ease during the entire day thanks to the help that the Casablanca crew gave us throughout the day and evening!
The food and reception service was fantastic – both the dinner and the breakfast the next morning downstairs. It was so nice to be able to have the wedding ceremony and the reception in the same place – and then to be able to meet-up with family and friends the next morning downstairs was the icing on the cake!
We can’t say enough about the Casablanca Winery Inn and the service we received – we have recommended the facility to friends for so many reasons, from the assistance you and your team have us in choosing the linens, food, wine and layout of the room, to the service everyone enjoyed with the rooms to the fantastic wedding event itself which went-off without a hitch – an unforgettable evening that everyone is still talking about to this day!
To the staff at the Casablanca Winery Inn, many thanks from Jason, myself and our families for making our wedding a fantastic success!! We had so much fun throughout the process from the planning to the night of – you don’t hear brides say that too often do you? That in itself is a tribute to you and your team!
Thanks again for everything and we’ll keep in touch,
Jennifer & Jason
